Get in Touch With Us
Got a question about something you've read on Non Gamstop Casinos, spotted an error, or want to suggest a brand we should be looking at? This page covers how to reach us and what happens once your message lands in our inbox.
Email Us Directly
The best way to contact us is by email at [email protected]. A real member of the team reads every message — we don't rely on auto-replies to do the talking for us. Tell us briefly what your enquiry relates to (a specific casino, a bonus term, a factual query, or something else) and we'll get back to you as quickly as we can.
We aim to reply within a couple of working days. If your message needs more digging — checking a term against a casino's current offer page, for example — it may take a little longer, but you will hear back.
What We Can Help With
- Questions about our reviews — If you want more detail on how a brand such as Betmica, Kikibet or Betninja compares, or why a particular site sits where it does on our list of the best non GamStop casinos, ask away.
- Corrections — Welcome offers, spins counts and wagering terms at Curaçao-licensed casinos change often. If you spot something that looks out of date on any of the offers we list, tell us and we'll check it against the operator's current terms.
- Suggestions for coverage — Think we should be covering a particular payment method, game category, or aspect of how non GamStop casinos operate that we haven't touched on? Let us know.
- General feedback — Positive or critical, we read it all and it genuinely feeds into how we update the site.
What We Can't Help With
We're an independent comparison resource, not a customer support desk for any of the casinos we cover. If you have an issue with a deposit, withdrawal, or account at a specific brand, that has to be raised directly with the casino in question through its own support channels — we have no ability to intervene in individual account matters or override an operator's decisions.
Similarly, we can't offer financial, legal or medical advice. If gambling has stopped being enjoyable and started to feel like a problem, that's worth taking seriously, and support is available through UK-based organisations such as GamCare and the National Gambling Helpline, regardless of whether an account is registered with GamStop or not.
A Note on Accuracy
Every write-up on this site — including the ratings and welcome offers shown for operators such as Betmica, Kikibet, WinnerIsland, Smash Casino and others — is reviewed against publicly available terms at the time of writing. Offer values, spin counts and percentages can be adjusted by operators without much notice, so if something you see live on a casino's own site doesn't match what's shown here, that's exactly the kind of thing we want flagged. Commercial relationships with any operator do not influence how a brand is rated or ranked; getting a message from a reader pointing out a discrepancy helps us keep it that way.
Before You Write In
A few quick checks can save you time:
- If your question is about which casino might suit you, our best non GamStop casinos guide covers comparison criteria, payment options and how bonuses typically work — the answer might already be there.
- If it's about a specific bonus term, have the operator name and offer detail to hand so we can look into it properly.
- If you're reporting an out-of-date figure, a link or screenshot showing the current terms helps us verify it faster.
Whatever the reason, thank you for taking the time to reach out. Independent sites like this one only stay useful when readers tell us what's working and what isn't — we'd genuinely rather hear from you than have something sit wrong for months unnoticed.